Effective Date: December 10, 2025
Last Updated: December 10, 2025

Introduction

Welcome to yuan72.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yuan72.com and use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Order Information: Product preferences, special requirements, shipping details
  • Communication Records: Messages sent through contact forms, WhatsApp, or email
  • Account Information: If you create an account with us

Non-Personal Information

We may also collect non-personal information including:

  • Website Usage Data: Pages visited, time spent on site, click patterns
  • Device Information: Browser type, operating system, IP address
  • Cookies and Tracking Technologies: To improve user experience

How We Use Your Information

We use the collected information for the following purposes:

Primary Uses

  • Order Processing: To process your ceramic product reservations and orders
  • Customer Service: To respond to inquiries and provide support via WhatsApp and email
  • Communication: To send order confirmations, shipping updates, and important notices
  • Product Customization: To fulfill special requirements for ceramic products

Secondary Uses

  • Website Improvement: To analyze usage patterns and enhance user experience
  • Marketing: To send promotional materials (with your consent)
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties.

Limited Sharing

We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who assist in order fulfillment and shipping
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Consent: When you have given explicit permission

Data Security

Security Measures

We implement appropriate security measures to protect your personal information:

  • Encryption: Sensitive data is encrypted during transmission
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Updates: Security systems are regularly updated and monitored
  • Secure Storage: Data is stored on secure servers with appropriate safeguards

Limitations

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Access and Control

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request your data in a portable format

How to Exercise Your Rights

To exercise these rights, please contact us at:

  • Email: clare@ceramicsj.com
  • WhatsApp: +86-15179825105
  • Response Time: We will respond within 30 days

Cookies and Tracking

Cookie Usage

Our website uses cookies to:

  • Essential Functions: Enable basic website functionality
  • Analytics: Understand how visitors use our site
  • Preferences: Remember your settings and preferences
  • Marketing: Provide relevant advertisements (with consent)

Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Services

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Third-Party Tools

We may use third-party services such as:

  • Analytics Tools: Google Analytics (anonymized data)
  • Communication Platforms: WhatsApp Business
  • Payment Processors: For secure payment handling
  • Shipping Partners: For order fulfillment

International Data Transfers

Cross-Border Processing

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Adequacy Decisions

We comply with applicable data protection laws regarding international transfers.

Data Retention

Retention Periods

We retain your personal information for as long as necessary to:

  • Fulfill Services: Complete your orders and provide customer support
  • Legal Obligations: Comply with applicable laws and regulations
  • Business Purposes: Maintain records for legitimate business interests

Deletion

When information is no longer needed, we securely delete or anonymize it.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Notification

For significant changes, we will provide additional notice through email or website announcements.

Contact Information

Privacy Questions

If you have questions about this Privacy Policy, please contact us:

Jingdezhen Shengjiang Ceramics

  • Website: yuan72.com
  • Email: clare@ceramicsj.com
  • WhatsApp: +86-15179825105
  • Business Hours: Monday-Friday, 9:00 AM – 6:00 PM (GMT+8)

Data Protection Officer

For data protection inquiries, contact our Data Protection Officer at: clare@ceramicsj.com

This Privacy Policy is governed by the laws of the People’s Republic of China.